Privacy Policy
Effective January 1, 2026. This policy explains how ProVox Stitch Institute collects, uses, shares, and safeguards your data when you use our platform and services.
Information We Collect
We collect information you provide when registering, enrolling in courses, making payments or contacting support. This includes name, email address, phone, billing details, and course progress records. We may also collect device information, IP addresses and browsing patterns through automated technologies to improve platform performance.
How We Use Your Information
Data is used to deliver courses, process enrollments, send relevant updates, personalize learning paths, and provide customer support. Aggregate analytics help us understand usage trends and enhance curriculum quality. We never sell personal data for marketing purposes.
Data Security
We implement industry-standard encryption, access controls and regular audits to protect your information. While no system is 100% secure, we continuously review and update safeguards. Users are encouraged to use strong passwords and enable two-factor authentication where available.
Your Rights and Choices
You may access, correct or delete your personal information at any time through your account settings. You can also request data portability or object to certain processing. To exercise these rights, email [email protected]. We respond to verified requests within 30 days.
Changes to This Policy
We may update this policy periodically. Material changes will be announced via email or site notice at least 14 days in advance. Continued use of the site after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions about this policy or wish to exercise your rights, please reach out at [email protected] or call +1 (415) 829-7320. Our Data Protection Officer is available for all privacy-related matters.